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Caring vs Control
Gmail's password resetting system
Do the people
who control Gmail care about our feelings? Do they care
how frustrated we are with their password re-set system?
If you can, briefly tell us why you cant access your account. Google will get back to you in 3-5 business days.
I just laughed.
Good thing I don't have to access the account now.
Here is the screen shot
And I wrote them this message:
When I was typing it stopped me from finishing the sentence. There was no warning. No error message. But I can assume the programmers limited the number of characters you can enter. It would help if they would say "Max x characters " and they show you when you are approaching the limit. *shakes head....
Btw - people
at google and gmail - if u read this i can supply you
with people who are "highly sensitive" and
"highly intelligent" and they can give you very
specific feedback about how an intelligent, sensitive
person feels when they use your computer programs. I use
to program so I know a bit about coding, and I will say I
was very "successful" because I paid close
attention to the customer's feelings. But I didn't use
the term "experience" as is the fashion now :)
Btw - if anyone wants to comment on this page, here is my contact info
Notice that is a gmx account
And has been for a long time now....
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