What is Emotional Intelligence?

Emotional Intelligence and Fool´s Gold

What is EI?

That is the big question. We could say it is the million dollar question since people are making millions of dollars off of the term “emotional intelligence.”

Despite the money being made, there is no agreed-upon answer as to what EI really is. It is a bit like lots of people looking for gold but not knowing exactly what it is. And some people are paying others for what they are being told is “gold”, but I´d say there is a lot of false gold around, or we might say "fool’s gold" since so many people are being fooled.

In fact, there is so much false, misleading, confusing, nonsensical and contradictory information being spread about EI that I will soon be opening a new website specifically designed to answer the question: What really is emotional intelligence? I will be posting the new site name soon. By the way, I am also creating the new site as a precaution, just in case MHS takes the EQI.org domain name from me.

Till then I just want to urge people not to believe everything that most of the websites say about emotional intelligence, not even mine - I, too, am questioning everything and searching for the truth.

Here are some of the reasons why I say there is a lot of false gold around:

- People are confusing emotional intelligence with many other things. For example, they are confusing it with emotionally healthy behavior and emotional management skills. They are confusing it with things like optimism and resilience.

- They are not distinguishing between a person who is emotionally intelligent and a person who is emotionally secure or one who receives adequate emotional support.

- They are creating tests which confuse what is the most common answer with what is the most intelligent answer.

And there is no assurance that (A) the most intelligent answers are even being offered on the tests, or (B) the test authors themselves even know what emotional intelligence is.

As a result of such tests, people are now calling normal “intelligent.”

I plan to write much more about all of this, but right now I just want to urge people to not accept as truth anything they are reading about emotional intelligence.

I urge you to really think about what would happen, for example, to a very emotionally sensitive child living in an emotionally, sexually and physically abusive environment.

If, as a teen, this person turned to alcohol or drugs as a means of numbing their pain, would it be fair to say they are not emotionally intelligent… and never were?

This is what Jack Mayer and his colleagues have recently suggested, according to Jack´s own website. I feel very disturbed by this and by what all of the big names in EI are doing, and have done to the concept of emotional intelligence. So I will keep writing to add my two cents to the debate.

Steve Hein
May 31, 2006
Salta, Argentina